Guest Service Agent - Front Office (d/f/m)

pentahotels UK ↗
Reading, England, England £19k – £24k / yr Full Time 🇬🇧 United Kingdom Posted: 2026-06-22
Full Job Description

We trust you in these areas:

  • Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
  • Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
  • New guests - with your help they find their way around our hotel
  • Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
  • Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing
  • Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel

These are your talents:

  • Experience - you are fit at the reception
  • Clean - hygiene is the rule: You live it and keep yourself up to date
  • Opera - is not a singing game for you, but a helpful tool
  • Language - in English you are in contact with guests and team
  • Attentive and responsible - that's how you get involved in the team with pleasure

This is how we work together:

  • Appreciative remuneration - supplemented by individual pension plans if desired
  • Flat hierarchies - your opinion counts
  • Further education - internally we are happy to promote your talent
  • Uniform - you work in jeans and t-shirt
  • F&B-Discount - working and eating together is part of it for us
  • International working environment - you get to know other cultures
  • Your birthday - is your additional day off
  • Health - we support your membership in a fitness club

The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.

Have a look around. You like it with us? We are looking forward to receiving your application documents!

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📋 Job Overview

Company pentahotels UK
Location Reading, England, England
Salary £19k – £24k / yr
Job Type Full Time
Posted 2026-06-22
Deadline 2026-08-22
Country 🇬🇧 United Kingdom

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