HR & Office Assistant

Hesketh James Recruitment ↗
Ponders End, England, England £30k – £33k / yr Full Time 🇬🇧 United Kingdom Posted: 2026-07-06
Full Job Description

HR & OFFICE ASSISTANT REQUIRED

HIGHLY SUCCESSFUL EXPANDING RESTAURANT/BAR/LEISURE GROUP

LOCATION: WEST END, LONDON

SALARY: AROUND £30,000 plus bonus, benefits, progression

GOOD WORK/LIFE BALANCE, FANTASTIC PEOPLE & A GREAT PLACE TO WORK

My client is a successful growing multi-faceted luxury leisure & hospitality business with restaurants, bars & leisure under one roof. Due to their increased success, ambitious growth plans & development of their existing sites, I am seeking a Generalist HR & Office Assistant to assist with the day to day running of running of HR function as well as office management duties.

The operations themselves are exciting and provide an array of luxury experiential leisure & entertainment alongside fantastic large restaurant & bar operations under one roof and are a ‘one-stop shop’ for those looking for a day or night out. They attract customers from all walks of life and are popular with individuals, groups and families alike. The sites are unique in design with space used to its maximum effect and are light and airy with eye-catching cool décor.

My client is at the top of their game and are extremely passionate and knowledgeable of their market and audience. They are constantly innovative, looking for new ideas and ways to improve & expand their offering and stay ahead of the market.

The company have sites across the UK with further operations in the pipeline.

The Role:

This role is HR & Office Assistant and responsibilities will include all administrative support for HR , Recruitment and the L & D processes. The successful candidate will conduct data analysis, research & write reports working closely with the People/Recruitment Manager & People Director on various projects as well as being the first point of contact for any HR queries & also the first point of contact at Head Office.

The successful candidate will be responsible for putting together & sending out all offer letters, contracts & employee packs, processing & requesting references, assisting with payroll & payroll queries, designing & updating HR forms, conducting HR audits & supporting recruitment days & training sessions, administration & organisation of employee benefits & incentives, booking training courses, note taking on disciplinaries & grievance hearings, booking training courses, travel & accommodation for meetings & supporting the HR Manager with any recruitment administration.

The successful candidate will also be the first point of contact at Head Office & will set up and liaise with any new starters as well as ordering Head Office supplies & ensuring that the Head Office is tidy and presentable and organising Head Office maintenance.

Requirements:

· A proven track record of success working with generalist HR administration within the hospitality or leisure industry & a real passion for the industry.

· Great people skills and a bright bubbly personality, engaging and great with people, comfortable communicating at all levels & is committed to ensuring people are looked after.

· Basic knowledge of employment law & HR – around a level 3 CIPD, but qualifications are not essential.

· Strong IT skills & ideally experience of working with Fourth Hospitality. Experience of working with the FLOW Hospitality system would be an advantage though not essential.

· Organised with a great attention to detail with the ability to stay calm under pressure.

· The desire to progress and potentially interested in taking or continuing with a CIPD qualification – though this isn’t essential.

Salary package:

Starting salary is around £30,000 with some flexibility depending on experience. There is also an attractive bonus worth around 6k & various company benefits.

If you feel that you have the right experience and are looking to join a growing, forward-thinking company with a fantastic team & who really looking after their people then please send your CV.

For further opportunities please see our website www.heskethjames.co.uk

Job Type: Permanent

Salary: £30,000.00-£33,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Employee discount
  • Store discount

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • Experience of working with the Fourth Hospitality system

Experience:

  • HR: 2 years (preferred)
  • HR in hospitality or leisure industry: 2 years (preferred)

Work Location: One location

Reference ID: 000MLFWELNDHR

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📋 Job Overview

Company Hesketh James Recruitment
Location Ponders End, England, England
Salary £30k – £33k / yr
Job Type Full Time
Posted 2026-07-06
Deadline 2026-09-06
Country 🇬🇧 United Kingdom

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