Assistant Manager - Samsung Experience Store - FTC

Location: Samsung Experience Store, Oxford Street (12 Month Contract)

Salary: £33,000 pa

Bonus: 25% potential (OTE £41,250pa)

Role Summary:

The Assistant Manager is accountable for delivering PRS& Samsung goals, through inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

Core Responsibilities Include:

• Health and safety across the site
• Maintaining store standards at all times
• Managing colleagues across all departments on all metrics they are accountable for

• Following the PRS processes, guidelines and policies at all times
• Deputising for the Store/General Manager in their absence
• Key holding and general shift management

Evidencable Knowledge, Skills and Experience:

• Experience in people management, leadership and direction
• Communication and influencing skills that generate commitment and loyalty from peers and team
• Passionate about people – from customers to stakeholders
• The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site

• A commercially minded approach to retail
• The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
• Previous management experience is essential
• Knowledge of the Samsung eco system and a love for all things tech
• Constantly challenges own knowledge and drives own learning

Deliverables

• Shop floor management
• People observations across all metrics
• KPI performance across the teams

• Delivering a great brand experience
• Management of all sales colleagues via reviews

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