Service Advisor

Sytner High Wycombe is looking for a Service Advisor.

Your role

This role is a critical part of running a successful Service Department, and you will support the Service Manager and Service Advisors to ensure customers receive the best service.

As a Sytner Service Administrator, you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carry out self-audits before filing.

Sytner Service Administrators work a variety of flexible patterns, which can typically include weekends, to ensure we provide our customers with the highest possible levels of service.

Your profile

Previous experience in a similar role or a similarly demanding role would be ideal. Experience using Kerridge/ADP is not essential but would be advantageous, as you will use our internal systems to log work.

We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressurised environment and have strong administration skills and the ability to prioritise workload in a fast-paced environment.

To be successful in this role, you will be extremely organised, have high attention to detail and be a great team player.

Rewards

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Bespoke Flexible Working Solutions
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• Free onsite parking at most of our dealerships
• One day a year paid voluntary / community work
• Business social events